COMPLAINTS AND REPORTING

If you observe or are exposed to misconduct from Dreamtown, its staff, volunteers or any of Dreamtown’s partners, it is very important that you let us know. 

Misconducts can and should be reported through Dreamtown’s reporting and complaint channel in the form below. You may report a complaint or concern anonymously, but the outcome of our investigation may be limited by the amount of information available. Therefore, we encourage you to put your email or phone number in the form below. Your identity will not be disclosed without your consent. All complaints and reports will be followed up on and managed by Dreamtown with respect to confidentiality and privacy. 

When you fill out the form below, your message will be received by Dreamtown’s Staff Representative, Jakob Falk (jakob.falk@dreamtown.ngo).

You can read about Dreamtown’s procedures for handling complaints or reports in our Code of Conduct.